Order Processing And Refunds:
This site is either advertised, managed, operated, owned or any combination of the these by 3 and 1 Marketing, Inc., (the “Company”). By using this website you agree to the collection and use of your information by the company in accordance with our privacy policy. Do not use this website if you do not agree with this privacy policy. We have created this privacy policy to demonstrate our firm commitment to privacy and security. This privacy policy describes how the website collects information from all end users, including those who access some of our programs but do not have accounts, as well as those who may purchase products or subscribe to our services or programs. This privacy policy also describes what we do with the information we collect and the choices that you have concerning the collection and use of such information. We request that you read this privacy policy carefully.
ORDER PROCESSING
Our Order Processing department processes all the orders the first business day following the day you made your purchase. What this means is your order may be processed the second you make it but no later than the following business day.
If you are purchasing custom made items or items that are printed, for example a tee shirt, those orders are also processed however they won’t ship until the product is made or printed.
The way our Order Processing department works is as follows.
Once we add your order into or system, we begin processing and batching all the orders received. We then send them to our Printing department.
Your order is then printed. Once printed we send your product to our Packaging department. Once the items are packaged, we send your order to the Shipping department, which is then shipped directly to you. Once shipped please allow a few days in transit for the product to reach the final destination. The entire process could be up to three weeks depending on how far you are located from the warehouse.
We try to have all orders out and on there way to you within a few days. Remember this is not necessarily possible if the items you order need to be custom made or need to be printed. Please allow a few extra days for that process.
The reason this process takes this amount of time is simple, we use brand new shirts/products and new ink on your order. We use to print everything ahead of time but when product sits on a shelf for any period of time it does not look as fresh and new.
We hope you understand and agree that waiting a few weeks to receive high quality products made especially for you is definitely worth the wait.
If we have or run any type of promotional merchandise, all said merchandise may only be available until supplies run out. If it is a promotional item, we will replace it with the basic version of that item so you will still receive the promotion just not the exact item or print.
If you have any questions, please feel free to give us a call Toll Free at 888.889.3692
REFUNDS
Physical Products: ALL refunds MUST have a RA (Return Authorization) Number before you can send it back. We DO NOT refund any handling, processing or shipping fees. We also do not refund the amount you saved using a coupon. So to put it simple, you will only be eligible for a refund in the amount the item actually cost you minus the coupon, handling, processing or shipping. If the item was a clearance item, it was sold to you as-is and no refund is available. If you made a custom or bulk order, no refund is available. Store Credits, Gift Certificates or Vouchers are not refundable. ALL refunds are issued as credits towards future purchases, no actual cash is refunded. To obtain a RA Number, call toll free 888.889.3692 and speak to one of our customer service associates, they will be happy to help you.
Now with all that being said, we do want you to be 100% happy so we will go out of our way to make sure you are, the rules are only in place to provide structure and state our policy.
Digital Products:
30-Day Money Back Guarantee Policy
We stand behind every digital product we offer, and we’re confident in their effectiveness, when fully implemented as outlined. Our 30-day money back guarantee is here to give you peace of mind. If you’ve followed all instructions and implemented the entire process but still haven’t achieved the expected results, we’ll issue a refund, no questions asked.
However, to honor this guarantee, we do require proof that the product was genuinely implemented. This is not to make things difficult, but unfortunately, we’ve seen cases where products are skimmed, resold, or misused, then returned. Requiring proof helps us protect the integrity of our work and the creators behind it.
We’re not here to hold on to your money if the product truly didn’t deliver. But we do need to ensure that the guarantee is used in good faith.
Please note that ALL setup fees, special-order fees and any costs associated with custom requests, such as design services or one-time project work are non-refundable.
Contact Us: If you have questions about our policies or the practices described herein, you may contact us at: 3 and 1 Marketing, Inc. 8163 Kensington Drive, Suite C, Waxhaw, NC 28173 or send an email to legal(at)3and1Marketing(dot)com, replacing (at) with @ and (dot) with . before sending your email.
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Links To All Our Disclosures:
3 and 1 Marketing Digital Millennium Copyright Act (DMCA)
3 and 1 Marketing Earnings Disclosure
3 and 1 Marketing Order Processing And Refunds